Digital portraits are emailed within 24 hours of your order. Please check your spam folder if you don't see it.
Printed portraits are printed and posted in the UK and usually arrive within 3 to 5 working days. Your digital file comes with your dispatch email.
Ordering for Halloween or Christmas? Halloween portraits are on sale until 31 October and Christmas portraits until 24 December. Prints arrive 3 to 5 working days after you order, so if you want your print before the day, order by 23 October for Halloween or 17 December for Christmas. With Express delivery at checkout (usually 2 to 3 working days), you can order up to 27 October for Halloween or 21 December for Christmas. Prints ordered later may arrive after the day. Digital portraits arrive within 24 hours.
Delivery is free to UK addresses. We currently deliver to the UK only.